Same-day delivery in Dubai (Mon–Sat)
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Frequently Asked Questions

Quick answers to the questions we hear most. Still need a hand? We're only a message away.

How long does delivery take?
  • Dubai: same-day delivery on orders placed before 2 PM (Mon–Sat).
  • Rest of the UAE: next-day delivery on orders placed before 2 PM (Mon–Sat).
  • GCC & worldwide: 2–3 days via DHL Express, door to door with tracking.

See full details on our Shipping page.

How much is delivery?
  • Dubai: free on orders AED 500+, otherwise AED 25.
  • Rest of the UAE: flat AED 25.
  • GCC: AED 130. Worldwide: USD 40.
Do you ship internationally?

Yes — we ship across the GCC and worldwide via DHL Express. Customs or import duties may apply on arrival, vary by country, and are the customer's responsibility (these charges are non-refundable).

What payment methods do you accept?

We accept Visa, Mastercard, Apple Pay, and Google Pay, plus Cash on Delivery within the UAE. You can also pay in instalments with Tabby or Tamara.

How do returns and exchanges work?

We offer 14-day returns within the UAE on eligible items. Exchanges are arranged through the same returns portal. For full details and to start a return, visit our Returns & Exchanges page.

How do I find my size?

Each product page links to our size guide, with conversion tables and brand-by-brand fit notes. You can also browse the full Size Guide, or message us for a personal recommendation.

Do you sell gift cards?

Yes — our digital gift cards are delivered by email and redeemable online, in any amount from AED 500 to AED 1500.

How can I reach you?

The fastest way is WhatsApp — usually within the hour during business hours. You can also email support@tribe71.com and we'll reply within one business day.