FAQ

Please refer to the email confirmation sent to you. There you will find a tracking link for your order.

Cancelling an item is possible before the order is out for delivery. Please submit your cancellation to support@tribe71.com and we will process the cancellation as soon as possible. In the case that the order is out for delivery you can always return the items.

Please send us an email to support@tribe71.com. We will try to process the cancellation as quickly as possible. In the case that the order is out for delivery you can always request to return your items.

In the case of a wrong/faulty item or an incomplete order, please get in contact with us. We will collect the order and deliver the correct one. Collection is complementary.

Having an account is not strictly required, you can place an order and checkout as a guest. However having an account will allow you to save you favorite items, track orders, view your purchase history, save your address and card details for a fast checkout. You will also be notified about upcoming new drops and sales.

To reset your password, follow the 'Forgot Password?' instructions on the SIGN IN pop up. We'll then send you an email so you can create a new password and go back to shopping.

At Tribe71 we are committed to protecting and respecting your privacy. For more detailed information on how we use your data and your rights regarding your data, please read our Privacy Policy. For all other information regarding our services, please refer to our Terms & Conditions.

Yes, to get notified about our sales subscribe to our Newsletter.

You can add your discount code on your checkout page and the discount will be reflected in the total amount.

For the time being we do not offer gift cards.

Yes, if an item is sold out you can submit a notification request on the product page. We will notify you by email when the product in the color and size requested is back in stock.

You can unsubscribe and stop receiving notifications about our new drops and sales by clicking the “Unsubscribe” button and the bottom of our emails.

For more information, please contact us by e-mail at support@tribe71.com or call our customer service on +971 58 526 3736.